Payment Risk Strategy Expert - Global Payment

Team Introduction The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok. Responsibilities - Contribute to the design of fraud programs and projects in line with defined roadmap and risk appetite, especially for stolen card and accont taken over related domains - Lead fraud investigations to identify suspicious trends and resolve escalated issues from cross functional teams taking into consideration risk versus customer impact - Analyse cardholder disputed transactions as per card scheme regulation, and provide subject matter expertise in payments risk - Implement on-going tracking and monitoring of the performance of decision systems and models and produce clear, understandable visualizations, dashboards and reports with support from the risk analytics team. - Keep current on card scheme rules and regulations, and optimize accordingly - Support the risk team with various initiatives and ad hoc projects as required - Work individually and with peers to help achieve the overall goals of the risk team

Minimum Qualifications: - Bachelor's or higher degree in Computer Science, Information Technology or related discipline - Strong programming and data querying languages such as SQL and Python, with a strong ability to manipulate - Mandatory to have at least 3+ years of experience in fraud management and strategy. Strong knowledge of the payments industry and prior experience in fraud rule writing is mandatory - Prior experience in e-commerce payment risk control experience is required - Results oriented, ability to work in a fast-paced environment with strong prioritization and ownership, strong communicator with the ability to interact with stakeholders of all levels, including working closely with cross-functional teams - Aptitude to identify new ways to approach risk management and to think creatively Preferred Qualifications: - Fraud risk related algorithms or modeling experience - End to end risk strategy framework related experience